Terms and Conditions...
Website terms and conditions
Use of this website indicates full acceptance of the following terms and conditions. Read this document fully, cease use of this website immediately if you disagree with any of the terms on this page and contact us if you have any queries.
Information contained herein is aimed to be as accurate and up to date as possible. Information does not constitute medical advice. If you are concerned about the health and safety of yourself, your partner or your baby you agree to consult with a regulated midwife or other appropriate medical professional. We accept no liability for claims arising from any information or misinformation presented on this website.
All content on this website including but not limited to the downloadable audio files is protected under international copyright law. Unauthorised copying, sharing or broadcasting of any content constitutes theft. Offenders will be prosecuted.
Contact / Privacy / Data Protection
By signing up to Hypnobirthing Online you agree to be contacted regularly throughout pregnancy and the early postnatal period for the purpose of providing relevant updates and to send your postnatal survey. We use various secure platforms including Gmail, Mailchimp and Surveymonkey. You may opt out of these communications any time by emailing us or following the 'unsubscribe' link.
All client photographs and birth stories are published on the website with permission. This may remain on the website in perpetuity unless you instruct us otherwise, via email.
In accordance with CNHC guidelines and our insurer, your order details and care records will be stored for 8 years. You may instruct us any time via email for a copy of your data and / or to permanently delete your details and records. Our ICO data controller registration number is ZA348669
Your online payment is processed securely by PayPal (no account required). If you require assistance click here
Please let me know that you've made a transfer. I also require your baby's EDD and the mother's email address.
UK bank accounts:-
Recipient name: Hypnobirthing
Your payment reference: your surname
Account number: 61038567
Non-UK bank accounts:-
Your payment reference: your surname
Swift / BIC: HBUKGB4195T
Bank name & address: HSBC, Banking Operations, Harry Weston road, Coventry, CV3 2SH
Hypnobirthing Online Course
Delivery is via email. Your estimated due date and current email address is required at checkout. Access instructions are available immediately after purchase, and confirmed manually via email (allow up to 12 hours, especially if it's night in the UK).
In accordance with the Consumer Contracts Regulations, in order for you to obtain your digital download(s) within 14 days, you agreed to give your consent to waive the 14 day cooling-off period during the checkout process. No refunds are possible. You can however do the following first with no financial commitment: preview the course, try your free MP3 and listen to the samples.
Best value guarantee - if you see this pool being sold by another retailer for less, let me know and I'll better your quote.
Your order is dispatched direct from the manufacturer: La Bassine Ltd, Wyndmere House, Ashwell Road, Steeple Morden, Royston, Herts SG8 0NZ. You consent for your details to be shared with this 3rd party for the purpose of fulfilling your order.
FREE UK courier delivery to the mainland only. For highlands and islands rates contact me
Your tracking information will be emailed when this is received from the warehouse, normally on the evening of the same day if ordering before 12pm on a working weekday.
Orders are processed working weekdays before 12pm, with next day delivery on working weekdays, e.g. if you order at 2pm on Friday your parcel is estimated to arrive the following Tuesday. If you order 11am Wed your parcel delivery should be with you the next day.
Delivery schedules are an estimate and not a guarantee. Alice Rosemary or La Bassine Ltd cannot be held liable for any delivery delays. Please try to order in plenty of time in case of logistical delay, especially if adverse weather is forecast.
We recommend ordering by 36 weeks to give you time to check the contents of your parcel (within 7 days please), ensure that everything is in good working order, and allow time for a replacement to arrive in the very rare event of a fault. All pools are inflated and checked before leaving the factory, so this is very unlikely.
Several 'wet runs' are also strongly recommended to help your birth partner(s) familiarise themselves with the pool, kit, filling times and emptying method(s). This leads to a much more relaxing experience on the day!
Should you discover a rare fault please contact me to resolve.
All items are used at your own risk. You are responsible for carefully following the instructions, particularly the enclosed warnings about overinflation and storage temperature.
If your parcel is sealed and unopened you may cancel your order for a refund (minus a £10 admin charge) within 45 days of receipt. No refunds are possible should your parcel be in an unsaleable condition because of broken seals, open or defaced packages, or if more than 45 days has elapsed since receipt. Your return must be pre-booked with La Bassine Ltd (contact me to arrange), received within 10 days of your cancellation notice and made at your own expense (please purchase carrier insurance for the full value of the goods). Your refund, less admin fee, will be processed back to your original payment method within approximately 7 working days of your return being received at the warehouse.